Virtual Agents

These five questions should prepare you for life as a freelancer. Freelancing and self-employment is becoming incredibly popular. In the U.S. alone, more than 33% of people make a...

Lifelong advocate helps callers and community from home Sharon Meeks DeBouse brings decades of experience to her work as a customer agent for Liveops . In fact, Sharon had...

Don’t write off baby whisperers when it comes to business. “Stay at home parent” isn’t likely to be the first entry on a hiring manager’s list of sources of...

Is there a formula for success in flexible, independent work? If you’re thinking about diving into life as a flex worker, you may be wondering whether there is a...

Most people start off a new year with high hopes for change. Many make sweeping resolutions to drastically alter the course of their lives quickly and completely. Although well-intended,...

A little cushion can go a long way to cover extra holiday expenses People feel holiday stress for many reasons. One major stressor is the need for more income...

Don’t let hectic holiday distractions get in the way of remote work. I remember the first holiday season I spent working from home. My family hated it. People kept...

How will you know you’re ready for your comeback? When you’re anticipating a baby—whether years or weeks in advance—there’s lots of fun stuff to think about and plan: the...

If you have something nice to say, say it loud. As someone who worked as a contact center agent for Liveops prior to taking on my current role of...