Workforce learning closes the distance
Want to improve your company’s customer service? Start by providing a better learning experience for your workforce. It’s no secret that happier team members mean happier customers. The more...
learning
What to expect in 2020: contact center and beyond
A new decade is upon us, and the disruption in the workforce is here. No longer are Baby Boomers dominating the workforce. Millennials make up the majority of the...