CX

At Liveops, we’re not only committed to delivering exceptional experiences to our clients and their customers, but also to agents. A hallmark of our operation is prioritizing Agent Experience...

Better CX can start with an understanding of workforce burnout Burnout. The concept isn’t new, yet it is making a comeback in workforce trends these days. There are a...

In precarious economic times, consumers are more discerning than ever about where their money goes and expect positive, progressive, and consistent customer experience (CX). After all, consumption is not...