Liveops Reviews:
Real Agent Testimonials and Experiences
Discover why Liveops is celebrated as a premier work-from-home opportunity.
Liveops Reviews Highlight Agent Satisfaction and Success
At Liveops, agents enjoy unmatched flexibility, comprehensive support, and the autonomy to create schedules that fit their lives. Agents who work with Liveops share how it offers freedom, growth, and satisfaction, making Liveops reviews a great resource for others.
Hear from people who’ve been part of the journey and see why reviews on Liveops consistently highlight happiness and success.
Agent Reviews on Social Media
Reviews
“Good for someone who needs remote work and likes working on the phones. There is plenty of learning resources available if needed. You can make your own schedule and work on different client programs.”
Remote Customer Service Representative
“It’s a great place to work; you are trained with a thorough training schedule that you must follow. Once you complete training, you can create your own schedule. I believe you have to [work] 20 slots per week to be in good standing with the company. You must provide your own equipment and two monitors. You are responsible for a yearly background check for about $25.”
Customer Service Representative
“You are a 1099 contractor, so you create your own schedule and work those hours. Some companies have limited hours, so make sure to schedule in advance.”
Customer Service Representative
“Agents working with Liveops typically operate as independent contractors rather than traditional employees. While this model may not offer benefits like health insurance or retirement plans, it provides greater flexibility and control over one’s work schedule and workload.”
Flexible Work from Home 1099 Contractor Position - Agent
“Work from home platform FREE. Also, you make your own schedule. Opportunities are always available. Work at your own pace.
Independent Contractor - Customer Service
Reviews
“Work from home and make your commits in 1/2 hour increments to make a full schedule of your choice for each client. Self training resources are available and most clients use Slack for support. Client opportunities are ongoing and you can schedule training with more than one client.”
Independent Agent
“Work from home. Flexible schedule. Training provided. Variety of different positions, hours, industries, options available. Whether you prefer to be on the phone or like to chat, you can find opportunities that are a great fit for you. Most importantly, the people are amazing!!!!”
Customer Service Agent Liveops Review
“A great company to work for if you want to work from home. You have the potential to make good money, if you put the work in (40 – 50 hours per week). Legit company.”
Ambassador Resource Specialist Liveops Review
“You can pick your own schedule. There are incentives most of the time to make up for unpaid training.”
Customer Service Representative Liveops Review
“It is very addicting and convenient to work from home and you can make your own hours.”
Working From Home – Independent Contractor
“Remote; been there since 2003; has multiple customer service opportunities.”
Customer Support Agent Liveops Review
“I absolutely LOVE Liveops. So proud to be a part of a team.”
Customer Service Agent - Facebook Review
Additional Agent Feedback
Independent Contractor - Indeed Review
Best Part of Working at the Company:
“The pay is good and you pick your own hours.”
Most Stressful Part:
“There is no major stress working for Liveops”
Work Environment and Culture:
“You are working from home. But the culture is great. They give you everything you need to succeed.”
A Typical Day at Liveops:
“Very relaxed and again you pick your own work schedule.”
Customer Service Representative - Indeed Review
Best Part of Working at the Company:
"The flexibility and freedom you have in your life."
Most Stressful Part:
"Trying to get a contract. The contracts are very hard to get."
Work Environment and Culture:
"Everyone is always ready to help you/your brand succeed."
A Typical Day at Liveops:
"It is remote: wake up, go into my other room, and log into the system. I work on the contract I chose, during the hours I selected, with support if needed—but it's my company I am working for."
Customer Service Agent - Indeed Review
Best Part of Working at the Company:
"The best part is working for Liveops. I had the opportunity to choose my own hours, assist customers in a one-and-done manner, and leave each customer with a smile they could feel."
Most Stressful Part:
"I cannot think of any bad or stressful part—even when calls were back-to-back, it kept me busy and engaged. Assisting customers was always the best."
Work Environment and Culture:
"The work environment and culture were very good, focused, inviting, and encouraging. Assisting every customer with a smile was key."
A Typical Day at Liveops:
"Having transitioned from onsite to remote work, both experiences were great. My focus was assisting customers with a one-and-done approach and always with a smile."
Is LiveOps a Scam? Addressing Common Questions
We know one of the most searched questions about Liveops is, “Is Liveops a scam?” Let us clear the air: Liveops is a legitimate opportunity for customer service agents looking to work from home.
However, scammers can impersonate legitimate companies, which is why we’re committed to educating individuals on how to avoid falling victim to fraud. Our official website, resources, and support team ensure that agents have the tools they need to navigate safely in the virtual work environment.
Background Checks are a Standard Part of Our Process
It’s also important to note that part of the onboarding process with Liveops includes a background check to ensure the safety and trustworthiness of agents working with our clients. Agents are responsible for the cost of their background check, which is a standard requirement in the industry. For more information on these background checks and other eligibility requirements, please visit our Eligibility page.
Additional Resources
Learn more about common red flags and tips to avoid being a victim of work-at-home scams.
Blog Article
Infographic
Liveops vs. Traditional Contact Centers: Enhancing Agent Satisfaction
When comparing the traditional brick-and-mortar contact center model to modern virtual solutions like Liveops, the difference is clear: agents are significantly happier. Remote agents experience an impressive 80% retention rate, compared to just 25% for in-house contact center employees.
This dramatic shift is no surprise—Liveops’ flexible, work-from-home model empowers agents to design their schedules, achieve better work-life balance, and work in an environment they control. The result? A more motivated, satisfied, and high-performing workforce delivering exceptional customer experiences.
Liveops isn’t just a solution—it’s a revolution in how contact centers operate, putting agent happiness at the forefront.
Why Choose Liveops?
Liveops is more than a virtual contact center—it’s a partnership that benefits both agents and clients.
Here’s why:
A Proven Model for Happiness
Our flexible, agent-centric approach fosters satisfaction and retention, creating a win-win for everyone. Agents who feel empowered and supported are more motivated, resulting in better performance and client satisfaction.
With Liveops, happiness isn’t just a perk—it’s the foundation of success for both agents and the companies we support.
Flexibility and Retention
By allowing agents to control their schedules, we maintain a high retention rate and ensure consistent service quality. This flexibility also enables agents to optimize their talk time balancing efficiency with exceptional customer care.
Happy agents stay longer, deliver more consistent results, and build trust with clients through every interaction.
Empowering Agents
We provide the tools, resources, and opportunities agents need to thrive, ensuring they’re supported while enjoying their independence. From ongoing learning resources to a robust support network, agents have what they need to excel.
Independence doesn’t mean going it alone—it means having the freedom to succeed on your own terms, with Liveops behind you every step of the way.
Diverse Client Programs
With Liveops, agents have access to a variety of client programs, providing opportunities to learn and grow across industries. Whether it’s healthcare, retail, or financial services, our agents can explore roles that match their skills and interests.
This variety keeps the work exciting and rewarding, fostering a sense of achievement and professional development.
Explore the LiveOps Advantage
Discover how Liveops’ innovative model delivers exceptional results for agents and clients alike.
Learn More About Liveops
Dive into how Liveops can enhance your business operations.
Become an Agent Today
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