Liveops is driven to differentiate ourselves from our competitors.
We have a team dedicated to improving the agent experience.
- We’ve mapped every part of the Agent journey identifying and improving friction points.
- One of our 2021 strategic objectives is improving agent retention.
- Liveops is in constant communication with contractor agents, seeking feedback and measuring satisfaction.
We exist to improve the lives of our agents, customers and employees. Because of this we adhere to the following practices:
- No Agent platform fees.
- No Agent certification fees.
- No Agent termination fees.
- Agents aren’t forced to incorporate into an LLC.
- Liveops has a direct 1:1 contractor relationship with Agents. Contractor Agents do not pay a percentage to a middleman.
Liveops Nation is a thriving agent community.
- This community allows independent agents to support each other, provide tips and tricks, build each other up and provide us with feedback.
- We foster this community, encouraging engagement, run contests and networking.
- We believe a happy, well-supported agent delivers a better experience to your end customer.
At Liveops we exist to improve people’s lives. We’re in it to elevate all, not to take advantage because we can.
Want to learn more?
Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes.