talent

travel and hospitality staffing challenges

Why Exceptional Travel and Hospitality Customer Service Is the Heart of the Journey

Travel is rarely just about the destination—it’s about the experience. And today’s travelers expect that experience to be seamless, responsive, and human from the moment they book to the...

Contact Center Industry | Flexible Workforce | Blogs

[Poll] What’s most important in an outsourcing relationship?

The outsourcing landscape is more diverse than ever. Over the last few years, through an ongoing pandemic, record inflation, labor shortages and an ever-changing mindset within the workforce, companies...

Contact Center Industry | Blogs

The War on Talent: Labor Trends 2021

By Liveops partner Recruitics, a data-centric recruiting marketing agency Many employers have sustained record-level labor supply shortages as a result of the pandemic. In July, job openings reached an all-time...

Stop outsourcing, start outsmarting

Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.

Contact

Explore flexible customer experience solutions