Virtual Agents

Agent Spotlight: Lisa – Stepping Up with Service and Heart

Every month, a talented agent in our network goes above and beyond—not just meeting expectations, but raising the bar for what customer support can be. This month, that person...

Virtual Agents | Blogs

Agent Spotlight: Jerome – Precision, Purpose, and a Passion for Balance

Every so often, someone stands out not just for their skills, but for their consistency, intuition, and ability to create impact. This month, that someone is Jerome—a customer service...

earth day sustainability in remote and hybrid

Virtual Agents | Blogs

What does sustainability really mean for remote and hybrid workforces?

Let’s talk about sustainability—and not the kind that involves growing kale on your balcony (though we fully support that too). In today’s world, being sustainable isn’t just about recycling...

Contact Center Industry | Virtual Agents | Blogs

Best Practices to Find Highly Skilled Remote Contact Center Talent

This whitepaper educates businesses on effective strategies to source and retain highly skilled remote contact center talent, comparing remote and traditional in-person staffing models. It emphasizes evidence-based approaches and...

Virtual Agents | Blogs

Liveops Agent Spotlight: Jolene – Spreading Positivity and Making an Impact

Some people naturally uplift those around them, and Jolene, the newest Agent of the Month winner, is a perfect example. From the moment she joined the medical transportation program,...

Contact Center Industry | Virtual Agents | Blogs

5 Ways to Prepare Your Customer Care Agents for the Holiday Season

Ensure Your Customer Service Team Delivers Exceptional Experiences During Peak Season The holiday shopping season is upon us, bringing joy, cheer, and a flurry of shopping carts both online...

Virtual Agents | Blogs

Liveops Agent Spotlight: Trish – Guiding New Agents with Passion

At Liveops, we are proud to shine the spotlight on agents who go above and beyond to make a difference. This November, we’re thrilled to recognize Trish as the...

Virtual Agents | Blogs

Liveops Agent Spotlight: Jill – Empowering Others with Empathy and Expertise

This November, we’re thrilled to recognize Jill as the Agent of the Month! Nominated by her program team, Jill stands out for her consistent excellence and genuine dedication. Her...

Virtual Agents | Blogs

Liveops Agent Spotlight: Jason – Delivering Excellence with Heart

It’s always a proud moment to celebrate the incredible efforts of agents who consistently go above and beyond. This month, Jason is in the spotlight as an outstanding agent...

Stop outsourcing, start outsmarting

Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.

Contact

Explore flexible customer experience solutions