Customer service outsourcing solutions
Smart support that grows with your business
Liveops delivers customer service outsourcing that goes beyond the basics, pairing enterprise-grade technology with skilled agents who bring deep industry experience to help you scale support, safeguard your brand, and meet customers where they are.
- 1000%+ Flexibility
- 25–55% Cost savings
- 15% Higher CSAT scores
Get your free customer service plan
Speak with a customer service outsourcing expert to receive a personalized plan designed for quality, operational precision, and right-sized delivery.
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What our clients say
Liveops gave us true flexibility when our internal teams couldn’t keep up. They essentially became a virtual center for us—integrated into our operations with the same KPIs and cadence as our brick-and-mortar sites.
VP of Operations, Telecommunications Client
Where human-centered support meets operational precision
Delivering exceptional customer experiences requires both empathy and precision. Liveops combines a human-first approach with proven operational excellence—giving your business the scalability, scheduling accuracy, and security posture it needs to thrive.
Trusted customer support
From order questions to escalations, the quality talent within our network provides clear, brand-aligned help across channels.
Seasonal flexibility built for your brand
Agents within our network select programs that match their experience, giving you seasonal flexibility to ramp for holidays, launches, and peak weeks.
Precision scheduling
Real-time precision scheduling aligns coverage to demand, so launches, seasonal peaks, and unexpected spikes are handled smoothly.
Security-first operations
Processes and AI tools are designed to protect data, respect privacy, and represent your brand with professionalism.
Why choose Liveops over alternatives
Features
In-house
Competitors
Precision scheduling model
Domestic, nearshore, and offshore delivery
Program-certified specialists
Consumption-based pricing options
Security and compliance posture
What our clients say
The Liveops team mobilized thousands of agents in just days. We couldn’t have maintained operations without their flexibility and commitment.
VP, Customer Experience - Fortune 500 Retailer
Support tailored to every industry segment
From retail and consumer goods to financial services, healthcare, insurance, and travel, Liveops meets the needs of growing brands with program-certified customer support agents who deliver scalable, empathetic service. Whether it is order status and returns, account onboarding and billing, loyalty program support, or warranty and product guidance, agents within our network represent your brand with accuracy and care.
Compliance-first support across the customer journey
We support sensitive programs, provide 24/7 omnichannel access, and assist your customers with secure account changes and product troubleshooting. Every interaction is designed to protect payment and personal data, meet regulatory requirements, and build trust so you can deliver strong outcomes without compromising compliance.
Ready to redefine customer experience?
Let us build a customer service support model that fits your goals and delivers a better experience for your customers.
- Free consultation: Speak with one of our customer service outsourcing specialists
- Custom strategy: Receive a tailored customer support plan
- No commitment: Explore your options with zero obligation
Get started today
Submit your request and we’ll deliver a personalized support roadmap.
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