Every enterprise has different onboarding needs for its agents. Our tailored approach takes our motivated agents through a thorough, self-paced virtual certification course, delivering fully certified agents who are eager to exceed customer expectations and continue to build brand loyalty on your behalf.
In-depth certification prepares Liveops agents to confidently represent your brand.
Virtual Contact Center Capabilities
Think outside the contact center
Liveops believes in improving people’s lives. We’re passionate about customer service and the way it can brighten someone’s day. It’s our job to bring that passion and drive for excellence to enterprise brands, with customer service solutions that accomplish company objectives and build brand loyalty.
Better agents mean better outcomes
Liveops agents aren’t like other contact center agents. We attract educated, experienced agents with the right personality and skills. Within our Virtual Flex model every agent has an entrepreneurial spirit and is responsible for their own success, which makes them uniquely invested in your brand’s success.