From floods to wildfires, cyberattacks to pandemics, there are countless challenges and risks to business operations—and crises aren’t always predictable or avoidable. Liveops provides you with unmatched scale and flexibility, with a dispersed workforce model that connects callers to highly skilled agents regardless of emergency location or duration. And because they work on-demand, our agents can quickly mobilize to massively scale within hours.
Keep customers safe and informed with Liveops Disaster Recovery Solutions.
Virtual Contact Center Capabilities
There when you – and your clients – need us most
Liveops believes in improving people’s lives. We’re passionate about customer service and the way it can brighten someone’s day or give reassurance during difficult times. We’re proud to have supported organizations that helped those in greatest need after unexpected events, and we’ll bring that drive for excellence to you, with customer service solutions that accomplish company objectives, build brand loyalty and provide business continuity.
Better agents mean better outcomes
Liveops agents aren’t like other contact center agents. We attract educated, experienced agents with the right personality and skills. Within our Virtual Flex model every Agent has an entrepreneurial spirit and is responsible for their own success, which makes them uniquely invested in your brand’s success.