Scale processes, free up resources and lower costs by outsourcing administrative operations across finance, marketing, sales and operations to Liveops. Today more than ever, attention to detail and superior customer experience are foundational for success.
Digital Outsourcing
Content Moderation
Liveops agents have a keen eye to protect your brand’s digital footprint – from reputation management to social media moderation.
Case management
From processing paperwork and completing claims can be time-consuming, especially if several agencies are involved. Dedicated Liveops agents that will get the job done.
Data Management
With extreme attention to detail, virtual agents can transcribe, aggregate and enter your data so it is accurate and available when you need it.
Proxy solicitation
Collecting proxy votes ahead of a shareholder meeting is a crucial, yet time-consuming step in business operations. Our professional agents will connect with your shareholders to ensure they’re ready to provide their input by your deadlines.
Billing and Finance support
Processing payroll, billing, and other financial tasks are completed in a secure environment with trusted and reliable agents.
Transcription
Our skilled and results-driven agents transcribe your audio recordings and videos so your team can concentrate on how to best use them.
Virtual Support Capabilities
Virtual Agents →
Liveops attracts highly qualified, educated, US-based talent who are motivated and passionate.
Distance Learning →
Our tailored blended approach delivers fully certified agents that are detail-oriented and loyal to your brand.
Security & Technology →
Our industry-leading Secure Workforce Ops solution provides a comprehensive approach to security unmatched in the industry.
Quality Assurance →
Our QA team monitors output to ensure agent productivity and accuracy.
Think outside the contact center
Liveops believes in improving people’s lives. We’re passionate about customer service and the way it can brighten someone’s day. It’s our job to bring that passion and drive for excellence to enterprise brands, with customer service solutions that accomplish company objectives and build brand loyalty.
Better talent means better outcomes
Liveops agents aren’t like other contact center agents. We attract educated, experienced agents with the right personality and skills. Within our Virtual Flex model every agent has an entrepreneurial spirit and is responsible for their own success, which makes them uniquely invested in your brand’s success.
Our Specialties
Want to learn more?
Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes.