Stop outsourcing and start outsmarting with Liveops

Foundever vs. Liveops: which model scales smarter?

When you partner with Foundever, you’re working with a large, employee-based outsourcer—built for standardized delivery at global scale. That model typically relies on fixed FTE rosters, shift-based scheduling, and site-led operations. As demand ebbs and flows, you can face longer lead times to flex coverage and carry overhead costs tied to idle labor and facility management.

Liveops offers a better way to scale smarter.

25 years

in business

1000%+

flexibility

25%+

cost savings

Liveops vs Foundever

With Liveops, it’s not outsourcing––it’s outsmarting. Instead of rigid, FTE-driven models, you tap into a distributed network precision-scheduled to your forecast. That means paying only for productive time, scaling in hours instead of weeks, and avoiding wasted overhead, so every dollar maps to value while quality and brand alignment stay intact.

Features

Foundever

Pay for productive time

Distributed, flexible network

Surge in hours

Data-driven, brand aligned fit

Global delivery

Minimal overhead, no facility cost burdens

AI + automation for efficiency

The Liveops Advantage

Four ways Liveops delivers smarter results

Only pay for productive time

Brand aligned agents

Rapid scaling, unmatched flexibility

AI-driven efficiency

Digital Whitepaper

In-house, traditional BPO, or flexible outsourcing: what’s right for you?

What our clients say

Liveops has remained flexible to meet our needs, whether supporting a group of 15 or over 300. They have proven to be a responsive, flexible, and quality business partner over this time.

VP of Operations, Insurance Client

Their pay-for-productive-time model allows us to align cost with value delivered. It’s efficient, scalable, and performance-driven.

Chief Operating Officer, Healthcare Client

Liveops fits seamlessly into our business operations. We treat them like another center in our network, and they deliver with the same cadence and performance expectations.

CX Program Leader, Retail Client

Why settle for Foundever’s legacy model?

Move beyond the traditional BPO models and slow ramp times. Liveops gives you a smarter way to support your customers—through a distributed on-demand agent network that scales in hours, eliminates idle overhead, and aligns the right talent to your brand.