Stop outsourcing and start outsmarting with Liveops

TaskUs vs. Liveops: which model flexes smarter?

When you partner with TaskUs, you’re partnering with a W-2, fixed-roster staffing outsourcer built primarily for high-growth tech brands, gaming, and content moderation. You inherit facility overhead, shift blocks, and hiring tied to specific sites or regions. That structure works for steady, always-on digital volume — but it’s harder to flex by the hour when demand spikes, and it’s less built for highly specialized, licensed talent on demand in complex verticals like healthcare, insurance, or financial services.

Liveops is built to handle more.

It’s built to handle urgency, seasonality, and compliance-heavy work. You pay only for productive time, you surge in hours instead of waiting on a hiring class, and you’re not locked into a physical site or fixed roster.

25 years

in business

1000%+

flexibility

25%+

cost savings

Liveops vs. TaskUs

With Liveops, it is not outsourcing. It is outsmarting. You get an on-demand network that adapts to your forecast in real time. That means paying only for productive time, spinning up coverage in hours for surges or promotions, and eliminating idle facility overhead. Every dollar maps to value while quality, brand voice, and compliance stay intact.

TaskUs is known for rapid spin-ups in digital channels and moderation for high-growth tech brands. But that employee-centric, brick-and-mortar model can feel slower and more expensive in traditional, regulated, or seasonal programs that spike hard and then drop.

Features

TaskUs

IC model (no W-2s)

No brick-and-mortar overhead costs

Surge in hours (not weeks)

White-glove brand alignment

Global delivery

Pay only for productive time

AI + automation for efficiency

The Liveops Advantage

Four ways Liveops delivers smarter results

Only pay for productive time

Brand aligned agents

Rapid scaling, unmatched flexibility

AI-driven efficiency

Digital Whitepaper

In-house, traditional BPO, or flexible outsourcing: what’s right for you?

What our clients say

Liveops provides a very flexible model for staffing, delivers great service, and builds strong partner relationships. They are thought partners that let us know how we can improve the performance of our business

Former TaskUs Client

Liveops has remained flexible to meet our needs, whether supporting a group of 15 or over 300. They have proven to be a responsive, flexible, and quality business partner over this time.

VP of Operations, Insurance Client

Their pay-for-productive-time model allows us to align cost with value delivered. It’s efficient, scalable, and performance-driven.

Chief Operating Officer, Healthcare Client

Liveops fits seamlessly into our business operations. We treat them like another center in our network, and they deliver with the same cadence and performance expectations.

CX Program Leader, Retail Client

Why settle for TaskUs’s FTE, brick-and-mortar model?

TaskUs can scale fast for tech, gaming, and moderation, but it’s still a W-2, brick-and-mortar model. You carry facility overhead, slower ramps, and hiring tied to specific locations — and you feel it when volume swings or a major program changes.

Shift to Liveops and tap a precision-scheduled network of independent professionals who scale in hours, align cost to productive time, and deliver brand-right support in both digital and highly regulated environments.