LiveOps Resource Library
Company Collateral
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LiveOps Corporate Overview (PDF - 2.76 MB) LiveOps helps companies break away from the complexity and constraints of traditional call center models. Learn more about our complete virtual call center solution. |
Data Sheets
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On-Demand Call Center Data Sheet (PDF - 226 KB) The LiveOps On-Demand Call Center platform provides complete, end-to-end functionality supporting every aspect of your call center operations. |
White Papers
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New! Datamonitor: The Business Guide to Virtual Contact Centers in the Enterprise This white paper provides an overview of the virtual contact center and its impact in today’s challenging marketplace. |
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Top 8 Reasons to Use a Virtual Call Center Many businesses are increasingly seeking ways to improve the quality, flexibility, and scalability of their traditional call centers. Learn the top 8 reasons to consider going virtual. |
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Deploying a Virtual Call Center: Tips, Techniques, and Best Practices Learn why many businesses are turning to virtual call centers to meet their customer interaction needs. |
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Best Practices of Using Home Agents to Improve Direct Marketing Conversion Rates See how a major financial services company is leveraging home-based agents to help scale their call center and maximize the revenue of every call. |
Videos & Demos
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LiveOps On-Demand Call Center Product Demo Learn why the LiveOps On-Demand Platform and Applications is simply the fastest way to generate high value for your call center. |
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LiveOps On-Demand Call Center Integration with salesforce.com Demo Learn how the LiveOps virtual call center integration with salesforce.com provides in-bound and out-bound telephony management, call routing, agent availability, CTI screen pop and call control for use with Salesforce CRM. |
