Specialized Agent Services
Sometimes, you need to have very specific kinds of independent agents in order to have a successful campaign – especially for soft-sell campaigns. LiveOps can quickly organize highly specialized independent agent communities with superior salesmanship skills to effectively represent your brand while driving revenue through increased call handling, average order value, and conversion. With our network of 20,000 independent at-home agents, we can hold a virtual casting call to create a specialized group that can also scale to meet your needs. Common examples of specialized groups include:
| • | Spanish speaking independent agents |
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| • | Licensed insurance independent agents |
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| • | Commissioned, "premium" independent agents |
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| • | Independent agents with medical sales experience or licensed medical professionals |
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| • | Independent agents who are current or past users of your products or services |
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| • | Independent agents with a particular religious affiliation |
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| • | Independent agents with a southern or other type of accent |
With LiveOps, you get all of the benefits of a "boutique" outsourcing experience while having far greater scalability and access to independent agents that can deliver up to 33% more revenue per campaign. Moreover, the independent at-home agents act like an extension of your company, participating in ongoing e-learning and virtual product education sessions, team meetings, feedback sessions, and other skill building activities so they can deliver better upsell, cross-sell, and continuity for your campaigns.
