Proven Solution for the Enterprise
| Our customers include companies with some of the most respected brands in the world, including: | |
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We built the LiveOps On-Demand Contact Center platform from the ground up using innovative, Web-based architecture and grid computing technology by experts from eBay, Netscape and Tellme. So you benefit from always-on, 99.99% availability and unlimited scalability. The platform also delivers proven security enabled by a multi-layer security infrastructure that’s passed the most stringent financial services security standards, including obtaining PCI Level 1 compliance.
The result is a contact center platform that meets the most stringent scalability, availability, and security standards of today’s large enterprises. With its built-in disaster recovery capabilities, always-on availability, enterprise-grade security, and comprehensive functionality, LiveOps uses it every day to run its own virtual contact center – the largest one in the world staffed by over 20,000 home-based agents.
For companies who want to manage their own agents, we also deliver this platform as a "contact center in the cloud." Plus, the LiveOps On-Demand Contact Center Platform is easy to use and gives business users like you the control and end-to-end visibility needed to drive results.
It’s truly an enterprise-tested platform that’s trusted by over 200 companies – including some of the most respected brands worldwide. If you need rock-solid contact center operations that can scale and adapt with your business, LiveOps can deliver.
