Instant Deployment and Scalability
Whenever You Need It
Unlike on-premise infrastructure that often takes months to integrate and deploy, LiveOps On-Demand Contact Center Platform is in the cloud — so you can deploy it in days. At the same time, your business users can easily configure and make changes to the LiveOps On-Demand Contact Center solution — all with just a few clicks — to rapidly respond to evolving business needs. Now, your business can launch new products, media campaigns, and promotions, confident that your contact center solution is always properly configured to seamlessly handle personalized customer interactions.
With the LiveOps platform, you also benefit from instant scalability. Built from the ground up on innovative Web-based architecture and grid computing by industry leading experts from
eBay, Netscape and Tellme, LiveOps has developed a highly scalable
and always-on platform that leverages Web 2.0 technologies and is
designed to support mission-critical contact center operations. This innovative
design enables us to optimize capacity to meet your call volume needs.
You can instantly scale infrastructure up or down to match your call
volume needs, so there’s no need to pay for underutilized infrastructure
or worry about long customer wait times due to capacity constraints.
