On-demand CX efficiency calculator
Compare traditional staffing to flexible, on-demand capacity
See how better demand alignment can reduce paid hours and estimated monthly cost without sacrificing service quality.
Enter your demand and assumptions
Hours required to meet service level
Enter productive hours needed by day.
Traditional staffing assumptions
Adjust the inputs used in the comparison.
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Model details
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Liveops daily hours pattern
Detailed comparison
View the detailed comparison
Traditional fixed staffingTraditional fixed staffing is shown using a weekly-average service level baseline. That can create overcoverage on some days and undercoverage on others. The Liveops flex model aligns capacity more closely to daily demand.
Traditional fixed staffingTraditional fixed staffing is shown using a weekly-average service level baseline. That can create overcoverage on some days and undercoverage on others. The Liveops flex model aligns capacity more closely to daily demand.