Why LiveOps Home Agents?
The Right Agent at the Right Time
The LiveOps virtual agent network of over 20,000 independent agents offers measurable bottom-line benefits that simply can't be matched by traditional brick-and-mortar call centers.
Empowered by the most flexible and comprehensive call center infrastructure and proven best practices, the LiveOps community of independent home agents delivers breakthrough results including:
- 30% on average more revenue per campaign
- Direct response call abandonment rates of less than 1%
- 10% agent attrition compared to 100% in brick-and-mortar call centers
- More calls answered per agent
- Significantly lower wait times
What differentiates the LiveOps community of agents from other outsourcers include:
