Call Center Outsourcing for:
Making and Receiving Fundraising Calls
Fundraising is a tough job. It requires a partner that can help ensure the success of your fundraising campaigns, represent your organization professionally and treat your cause with respect. LiveOps understands your challenges and is uniquely suited to help you achieve success. Our unique combination of 20,000 certified independent agents, on-demand call center technology and proven best practices ensures you get the most out of every dollar you spend on your fundraising efforts.
LiveOps can support all of your fundraising needs including:
- Charitable contributions
- Religious fundraising
- Pledge drives and telethons
Security and Reliability
The LiveOps On-demand Platform provides complete security for all of your fundraising calls. We are Level 1 PCI compliant and our patent pending Secure Exchange technology, allows us to securely capture sensitive data in a virtual environment.
Certified Independent Agents
Independent agents are certified to ensure that they are intimately familiar with your organization, its goals and objectives, and its constituents. What really sets them apart is that they are experts at fundraising and have opted to work on your campaign because they truly care about your cause and want to put their skills to work for you.
When American idol initiated a fund raising campaign, other call center outsourcers failed to handle the unexpected call volume and callers started getting busy signals. All calls were rerouted to LiveOps. We instantaneously distributed the call volume through our geographically distributed data centers and easily handled the increased volume.
We seamlessly added 2,000 agents to the LiveOps platform for American Idol with no degradation of service levels to other clients.
