LiveOps On the Web
| Maynard Webb - Chairman and CEO, LiveOps | |
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Cloud Computing and SaaS Why CIOs should pay attention to cloud computing and why they should consider SaaS for their contact center. Mission-critical SaaS Why the LiveOps on-demand platform is ready for mission-critical applications. The Future of Work Maynard discusses his vision for the future of LiveOps and revolutionizing the world of work. |
| Wes Hayden - President, LiveOps | |
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Why Contact Center in the Cloud The challenges of today's contact center and how LiveOps helps eliminate complexity. Next Generation Contact Centers with Remote Agents How LiveOps is delivering the next generation contact center and enabling the use of remote agents. Contact Center Cost Optimization How to improve agent productivity and reduce contact center operations costs with LiveOps. |
| The Mission-critical On-Demand Contact Center Video Series | |
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Why LiveOps Azita Martin, VP of Marketing, discusses why companies choose LiveOps and provides real-world customer examples. |
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Service Delivery Gary Slater, VP of Network Operations and Service Delivery, discusses LiveOps' 24x7 NOC and telephony backbone. |
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High Availability Vidur Apparao, CTO, discusses LiveOps' unique architecture for high availability. |
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Agent Utilization and Customer Service Levels Vidur Apparao, CTO, discusses LiveOps' powerful call routing technology. |
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Multi-layered Security Niall Browne, CISO, discusses LiveOps' multi-layered security and industry associations. |
