Management Team
| Maynard Webb | Chairman and CEO |
| Wes Hayden | President |
| Nancy Barrett | VP of Human Resources |
| Rob Chesnut | General Counsel |
| Joe Eandi | SVP of Community and Corporate Secretary |
| Matthew Fisher | SVP and GM of Direct Response |
| Jeremy King | EVP of Technology and Products |
| Paul Lang | SVP of Product Management |
| Azita Martin | VP of Marketing |
| Bill Slakey | Chief Financial Officer |
| Eckart Walther | SVP and GM of LiveWork |
Maynard Webb
Chairman and CEO
As Chairman and CEO, Maynard brings almost 30 years of experience developing and leading high-growth companies to his role at LiveOps. He joins LiveOps most recently from eBay where he served as Chief Operating Officer. At eBay, Maynard directed engineering and technology operations, product development, customer support, trust and safety, global billing, human resources, and legal functions. Prior to eBay, Maynard was Senior Vice President and Chief Information Officer for Gateway, Inc. He has also held management and leadership positions at Bay Networks, Quantum Corporation, Thomas-Conrad Corporation and IBM. A respected member of the Silicon Valley technology community, Maynard sits on the boards of several successful companies, including Salesforce.com and Admob. Maynard holds a Bachelor of Arts degree from Florida Atlantic University. Visit Maynard's page »
Wes Hayden
President
As president, Wes is responsible for overall business strategy for LiveOps. Wes has extensive call center experience having spent the majority of his career at Genesys Telecommunications Labs where he served as President and CEO, responsible for setting the company’s aggressive growth strategy and managing overall operations. As CEO of Genesys, Wes grew the company’s revenue significantly and established Genesys as the contact center platform market leader. Most recently, Wes served as president of the Enterprise Division at Nuance Communications, a publicly traded maker of speech and digital imaging software. He was responsible for strategy and managing operations, marketing, professional services and engineering for Nuance’s enterprise products and solutions. Prior to Nuance and Genesys, Wes held executive and sales management positions at Informix, Sun Microsystems, Digital Equipment Corporation, and Applied Data Research. He holds a B.S. degree from the University of Illinois, Champaign-Urbana and an MBA from Kellogg Graduate School of Management at Northwestern University. He sits on a number of non-profit boards including the Glenkirk Foundation in Northbrook Illinois and the International Women’s Democracy Center in Washington, D.C.
Nancy Barrett
VP of Human Resources
Nancy is responsible for developing strategies and programs that enables LiveOps to recruit, develop and retain top talent in an environment that facilitates LiveOps as a successful company and a great place to work. Nancy has more than 25 years of human resources and operations experience in large and small companies globally. She joined LiveOps after serving as vice president of human resources for eBay and, most recently, Shopping.com, a global division of eBay, where she was responsible for maintaining a division culture while simultaneously integrating the Shopping.com group into eBay corporate programs and philosophies. Prior to joining eBay, Nancy served as director of human resources for 3Com Corporation where her responsibilities spanned division and corporate HR needs. Earlier in her career, she was a compensation consultant to Towers Perrin, a leading management consulting firm. Nancy holds a MBA and a Bachelor's Degree in Economics from Clark University.
Rob Chesnut
General Counsel
Rob is responsible for overseeing legal and government relations. Previously, Rob was the Senior Vice President of Rules, Trust, and Safety for eBay, where he managed a global organization of 2000 employees and oversaw the development of eBay’s industry leading fraud detection infrastructure. As a recognized expert on Trust and Safety, he has frequently contributed to press articles and has testified before several congressional subcommittees on various aspects of Internet fraud. Prior to overseeing Rules, Trust and Safety at eBay, Rob was in charge of North American legal affairs and compliance. He joined eBay from U.S. Justice Department where he spent 15 years as a federal prosecutor. Rob is on the Board of Directors for a number of organizations including eLance, Yottamark and Prosper. He has an undergraduate degree from the University of Virginia and a JD from Harvard Law School.
Joe Eandi
SVP of Community and Corporate Secretary
Joe is responsible for the company’s industry-leading virtual agent community. Prior to this role, he served as the Company’s General Counsel overseeing the legal organization as well as government relations. Joe has been an integral part of key initiatives that have fueled company growth and define its culture. For instance, Joe was the General Manager of the division that launched the company’s SaaS call center solution. Today, he is the executive lead of the LiveOps Foundation. Prior to joining LiveOps, Joe worked at Inktomi Corporation in a variety of legal positions, most recently as Inktomi's general counsel. Before Inktomi, Joe was with Wilson Sonsini Goodrich & Rosati, where he counseled public and private companies in all aspects of corporate governance and business operations, public and venture financings, mergers and acquisitions, and intellectual property. Joe serves on the Board of Directors of a private corporation and a non-profit organization. Joe earned a Bachelor's degree in Economics from the University of California at Davis and a J.D. from the University of Chicago Law School.
Matthew Fisher
SVP and GM of Direct Response
Matthew is responsible for sales, business development, and client services for LiveOps Direct Response business unit. Matthew has been with LiveOps since 2003 and until recently was responsible for the successful deployment of customer projects as VP of Client Services. Prior to LiveOps, Matthew worked with the core LiveOps engineering team at Netscape, developing its Internet browser. He holds an MBA from the Haas School of Business at the University of California, Berkeley and a Bachelor's degree in Math from the University of California at Davis.
Jeremy King
EVP of Technology and Products
Jeremy is responsible for the continued growth and success of the Product, Engineering, and Operations teams. Jeremy joined LiveOps from eBay where he was the leader of the Architecture and Engineering teams responsible for the eBay Trading platform. In his seven years at eBay, Jeremy drove the complete redesign and rebuild of the eBay architecture, site and backend systems. He was responsible for choosing the new development platform and in charge of feature delivery for now one of the world's most heavily trafficked Java platforms. His team grew from 30 to well over 300 and delivered some of eBay's most critical features like international expansion, PayPal integration and dozens of other trading features. Previously Jeremy was the CTO of Petopia.com, held management and technical roles in web development at Bay Networks and SynOptics Communications. Jeremy has a Bachelor of Science in Information Systems from San Jose State University and is still active with the College of Business and Management Information Systems department.
Paul Lang
SVP of Product Management
Paul is responsible for spearheading the strategy, initiatives and operations relating to the LiveOps On-Demand Call Center Platform, as well as leading the company’s enterprise product team. Paul’s distinguished career spans over 20 years of management experience in the contact center and telecommunications industries. He joins LiveOps after 3 years at Genesys where he was head of product strategy and product management for the company. Prior to Genesys, Paul spent 10 years at Aspect where he held executive management positions in Product Management and Engineering. Previously, Paul held various senior management positions at the Cable and Wireless Group and NatWest Bank in the United Kingdom. Mr. Lang holds a Bachelor of Arts Honors Degree in Business and Marketing from South Bank University, London, England.
Azita Martin
VP of Marketing
Azita is responsible for all aspects of corporate and product marketing, including branding, messaging, analyst and media relations, corporate communications, and demand generation at LiveOps. Azita brings over twenty-years of experience in marketing with in-depth knowledge of the contact center market, having focused on marketing to that sector for the past seven years. Azita comes to LiveOps from Salesforce.com, where she was responsible for outbound marketing and communication for the Salesforce Call Center and Customer Portal products. She has held various executive positions at TuVox, InQuira, Siebel and SGI. Azita holds a BS in Aerospace Engineering and an MBA from the University of Southern California.
Bill Slakey
Chief Financial Officer
Bill brings more than 20 years of experience improving company and financial operations at technology companies both public and private. Bill has served as Chief Financial Officer for Extreme Networks, a provider of enterprise and carrier switching products, where he played an important role in the company's return to profitability and led Extreme's Sarbanes-Oxley compliance program. He was also Chief Financial Officer of Handspring, Inc., where he helped negotiate that company’s successful merger with Palm Computing. In addition, Bill has served as Chief Financial Officer for successful private companies including SnapTrack, Inc, a provider of location-based technology and Tropos Networks, a leading provider of Wi-Fi mesh networking. Previously, Bill held senior finance and investor relations positions at 3Com, and Apple. Bill holds a Bachelor of Arts in Economics from the University of California and an MBA from the Harvard Business School.
Eckart Walther
SVP and GM of LiveWork
As SVP and GM of LiveWork, Eckart drives the strategic initiatives around virtual work in the LiveOps community. Eckart joined LiveOps from Yahoo!, where he was head of products for Yahoo! Search and was responsible for Yahoo!'s web, multi-media, and social search products including Yahoo! Answers and Del.icio.us. In previous roles, Eckart served as a key member of the Tellme and Netscape teams, and held positions in artificial intelligence research at Stanford University and GE Corporate Research. Eckart has a Bachelors and Masters degree in computer systems engineering from Rensselaer Polytechnic Institute, is a co-author of the original RSS and Media RSS standards, and holds 11 patents.
